Professional History:

 

2021 - present

Kin Insurance | Recruiter

  • Responsible for working requisitions of all levels for our Operations and Claims teams; has filled niche positions for Legal/Compliance, Marketing, and Finance teams, bringing ~200 individuals to Kin since my tenure.

  • Quickly became our subject matter expert on our recently acquired subsidiary, Elite Insurance Group (EIG); currently acting as their primary Operations recruiter, filling ~25 roles within the first six months of acquisition in addition to Kin’s high-volume needs.

  • Continuously hits or exceeds time-to-fill goals, filling roles in within 45 days.
    Runs a full-cycle recruiting process, from sourcing and scheduling to onboarding initiatives, while working cross-functionally with department leaders and team members to identify necessary skillsets.

  • Focuses deeply on candidate experience and service to stakeholders, creating excellent rapport internally and externally.

  • Trains/assists new team members when needed, providing valuable insight on our recruiting processes and subsidiary company; utilizes Canvas feature in Slack to keep team information organized and readily available.

  • Amplified our requisition intake process, resulting in better collaboration and enhanced alignment with our hiring partners.

  • Lends a hand to special projects; puts together standard operating procedures, documents, and visuals that help fill information gaps within processes.

  • Leverages Canva to create one-pagers and requisition overviews on high-volume roles to make our sourcing efforts and candidate experience transparent, effective, and informative.

2018 - 2021

International Financial Group - IFG US | Recruiter

  • Actively recruited and sourced candidates for various industries in order to assist our clients, interviewing individuals at all levels from entry-level contract roles to C-Suite.

  • Maintained client databases, updated contact lists, and actively pushed leads/information to the team; tracked all candidate activity within Bullhorn (ATS) alongside managing a personal candidate matrix.

  • Gained an understanding of various financial and accounting principles/processes to better engage with candidates.

  • Served as the admin for systems used by our team including Accurate Ace, Indeed, Career Builder, Bullhorn, Teams, Zoom, ZoomInfo, Square Space, Constant Contact; learned additional tools that were necessary in further assisting the team in a recruiting capacity.

  • Exported, updated, and maintained necessary contact data for campaigns and lists.
    Created and oversaw e-mail marketing blasts, invitations, and video/media promotions (270+ campaigns in 2020-2021) via Constant Contact

  • Actively worked with team to promote their roles; created candidate & job campaigns for marketing purposes; pulled and provided campaign results to individual contributors

  • Promoted, designed content for, and marketed for webinars hosted by IFG’s Advisory Group, in addition to managing contact list and communication for the events; handled event coordination for in-person roundtable sessions.

  • Re-designed and currently maintains website with utilization of Square Space
    Edited/maintained materials for team: resumes, contacts, job descriptions, promotional emails, etc.

  • Responsible for creating social media presence for IFG Chicago & IFG Advisory Group.
    Content creator: Designed, wrote, and launched campaign, posts, and promotional videos using Canva

2017 - 2018

Regus | Community Associate

  • Found creative ways to market our services using written and visual communications; organized and promoted engaging in-office events each month.

  • Provided assistance in multiple office locations when needed, each environment possessing a different set of clients and expectations for modes of delivery.

  • Maintained shared office areas while helping various groups of professionals with administrative needs and client services.

  • Executed both service and physical capabilities in moving office spaces, staging, and preparing for office move-ins/outs.

  • Utilized Regus software platforms (PeopleSoft) to execute various tasks for clients/management.

2013 - 2017

Dinkel’s Bakery | Manager, Cookie Decorator

Dinkel's was a highly recognized, fast-paced institution that had been in business for nearly 100 years in Chicago. Here, I played a multifarious role, responsible for delegating tasks, leading & developing our team, hiring, creating training manuals, taking orders from businesses & customers, along with a total immersion in customer service. I saw large volume production tasks through to completion and had responsibilities ranging from website maintenance and social media management, while acting as the bakery’s cookie decorator, using own ideas and creativity to implement our designs.

To further represent our bakery, I sat on a panel for Mashable's Social Media Week 2014 for those who manage accounts for local bakeries; I discussed how different social media outlets should be used and the importance of separating and curating content for various platforms. During my tenure at Dinkel’s I made valuable connections with our customers and established wonderful rapport among local businesses.

2013

Ulta Beauty | Customer Service Representative

When I began my employment with Ulta, I became immersed in the surroundings and the impact we made on our customers. I fell in love with what the company had to offer, both in the products and services we were offering. During my short tenure (due to moving), I learned a remarkable amount about the many brands we carried and was recognized by Benefit for upselling and promoting their products with great success.

2009 - 2012

Cookies By Design | Key Holder, Decorator

I became responsible for decorating ~100 highly detailed cookies/shift as well as assisting with any customer service needs. After about a year and a half of providing support to our Naperville location, I was tapped to run our satellite shoppe in Orland Park, were I oversaw daily operations on my own. Here, I managed everything from walk-in customer service needs, baking, decorating, deep cleaning tasks, and cash management.

In 2011, I had the honor of Florence Welch (Florence + The Machine) stop her show to present the customized cookie bouquet I decorated for her, on stage at the beloved Chicago Theatre, my favorite venue in Chicago.

2006 - 2009

Jamba Juice | Team Lead, Key Holder

At my time at Jamba, I advanced quickly; I had the opportunity to complete our weekly store inventory, oversee our store’s financial paperwork and bank-runs, act as our in-store nutritional expert, assist with hiring and training, and work among a fantastic team in our busy Downtown Naperville location. I was personally invited to attend a management meeting with the company's CEOs, being the only non-GM to attend. Jamba provided volunteer opportunities, which I participated in with Boys & Girls club and Easter Seals.

2004 - 2006

Domino’s Pizza | Customer Service Representative

This was my first job while still in high school; I learned how to deal with order intake systems, food sanitation practices, phone communication, and working as a team in a very busy environment. Consistently recognized for customer service; awarded "Employee of the Month" numerous times.

ATS Systems/Onboarding Tools

Ashby, Bullhorn, Greenhouse, Rippling, Workday

Creative Tools & Communications

Canva, Constant Contact, Etsy, Gsuite, Outlook, Slack, SquareSpace, Teams, Zoom

Technical Skillset:

PowerPoint, Excel, Intelligize (LexusNexus program), Zoom Info

Social Media Management:

Facebook, Instagram, LinkedIn, Twitter

VMS Systems:

Beeline, IQN, Populus

Certifications:

AIRS Diversity & Inclusion Certificate | Issued June 2024

AIRS Professional Recruiter Certificate | Issued November 2023

Predictive Index Result:

Altruist (assessment taken: 2021)